Xinpu Drying has been paying attention to the pre-sales and after-sales service for customers for many years, providing users with satisfactory solutions, high-quality products and perfect after-sales, which is Xinpu Drying's consistent commitment to win the satisfaction of every customer.

Optimization scheme design: We communicate patiently with users, understand their actual needs and provide them with optimized design schemes. ...

Long-term guarantee of spare parts: We guarantee to provide users with spare parts service for at least 10 years, so as to avoid the equipment being idle due to the aging of equipment parts. ...

Equipment upgrading: We fully consider the new needs of users in the process of enterprise development, such as productivity and energy saving, and we provide you with new transformation schemes to save your money. ...

Operation training service: when the equipment is delivered, we provide your employees with comprehensive training services on the use, maintenance and simple maintenance of the equipment, and provide written documents to avoid the equipment shutdown caused by the turnover of employees. ...

Incoming material testing service: We have a complete material testing center, and welcome new and old users to provide on-site testing of various materials. ...

1. Pre-sale:

Establish use files, get in touch with customers, introduce the technology and equipment of our factory, understand the needs of users, recommend corresponding equipment, implement sample preparation and relevant technical preparation, and improve technical parameters.

2. On sale:

Provide users with relevant drawings and technical data, coordinate the installation and construction of users' equipment, and inform users of production speed and quality. Ensure that the user's engineering progress and equipment manufacturing are synchronized and coordinated. Handle emergencies and keep good communication with users.

3. After sale:

(1) send personnel to the user to guide the installation, responsible for debugging until delivery.

(2) responsible for the user's relevant personnel operation, maintenance skills training.

(3) long-term high quality and good price to provide spare parts.

④ The warranty period of the equipment is one year. If the equipment is damaged due to the quality of the equipment itself within one year after acceptance, it will be responsible for free maintenance. If the equipment fails due to improper operation, it will be charged a fee, and 48-hour service maintenance will be implemented, that is, the user's questions must be answered within the first 24 hours after receiving the user's message. If it cannot be solved by telephone, it will be rushed to the user's site to solve the problem within the next 24 hours.